Your invoices chased professionally. Before they become debts.
INTERCOL embeds into your billing cycle as your outsourced credit control team โ sending branded invoice reminders, managing payment follow-ups, and escalating early warning cases across every jurisdiction where you sell. Your customers hear from you. We do the work.
THE GAP
You built a global business. Your credit control is still local.
Your SaaS platform has customers in 30 countries. Your fashion label ships to boutiques across Europe and the Middle East. Your e-commerce operation processes orders from Sรฃo Paulo to Singapore. Revenue is international. Growth is international. But when an invoice goes unpaid, your credit control process is an accounts assistant in your home office sending a templated email in English and hoping for the best.
This is the gap that costs online and subscription businesses between 3% and 8% of annual revenue. Not from bad debts that go to collection โ from invoices that simply drift past their due date because nobody followed up in the right language, at the right time, through the right channel, with the right level of professional courtesy.
A fashion distributor in Milan who receives a payment reminder in Italian from what appears to be your local accounts team responds. The same distributor who receives an automated English email from a no-reply address does not. A SaaS client in Munich whose subscription renewal invoice arrives with a professional German-language follow-up sequence pays on time. The one who receives a generic Stripe dunning email often doesn't.
INTERCOL's receivables management service closes this gap. We operate as an extension of your finance team โ sending invoice reminders, payment follow-ups, and early escalation notices under your brand, in your customer's language, timed to your billing cycle. Your customers never know we're involved. They simply experience a credit control function that works as professionally as the rest of your business.