Privacy Policy
Last updated: February 2025
This privacy policy explains how INTERCOL ("we", "us", "our") collects, uses, and protects personal information in connection with our international debt recovery services.
1. Information We Collect
We collect information necessary to perform debt recovery services on behalf of our clients, including: business contact details provided by our clients, debtor information relevant to the recovery of commercial debts, and correspondence records related to active cases. We do not collect personal information from visitors to this website beyond standard server logs and any information voluntarily submitted through our contact forms.
2. How We Use Information
Information is used solely for the purpose of providing debt recovery services, communicating with debtors and clients regarding active cases, complying with legal and regulatory obligations, and improving our services.
3. Data Sharing
We share information only with: our network of local recovery agents in the relevant jurisdiction, legal counsel engaged for escalation proceedings, and regulatory bodies when required by law. We do not sell personal information to third parties.
4. Data Retention
Case-related information is retained for the duration of the recovery process and for a period of 6 years following case closure, in accordance with statutory limitation periods.
5. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us through the contact page on this website.
6. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
This is a template document. Full policy to be finalised with legal counsel.